Frequently Asked Questions

A disposable vape is a pre-filled, pre-charged device ready for immediate use. Its lifespan depends on the puff count (e.g., 5000 puffs, 10000 puffs). If you are looking for hassle-free options, explore our wide selection of Disposable Vapes for the best experience.

Absolutely. Dr Vaper guarantees that all products sold on our website are 100% genuine and sourced directly from official manufacturers or authorized distributors.

We deliver to all regions and cities within the Kingdom of Saudi Arabia. Same-day delivery is available for orders placed within Riyadh before our daily cut-off time.

Shipping fees vary depending on your city and the chosen courier service. You can view the exact shipping cost at checkout before finalizing your payment. We often offer Free Shipping on orders exceeding a certain amount.

Once your order is dispatched, you will receive an SMS and email with your tracking number and a link to track your shipment directly through the courier’s website.

We accept a variety of secure payment methods including:

• Bank Transfer
• STC Pay
• Mobily Pay
• UrPay
• Barq

Yes, Cash on Delivery is available exclusively for orders within Riyadh.

You can return a product within 24 hours of receiving it, provided it is in factory condition: unopened, unused, and free of scratches or breakage. Opened or used e-liquids, disposable vapes, pods and coils cannot be returned; they are exchanged only for a proven manufacturing defect reported to us within 24 hours of receipt.

We exchange a device that has a manufacturing defect when you report it within 24 hours of receiving it, with a photo or video showing the fault. This does not cover breakage or drop marks, misuse such as fast charging or using an e-liquid that does not suit the pod or coil (salt nicotine on shisha/freebase coils, or the reverse), liquid damage, or normal wear and tear.